To report suspected fraud or identity theft, contact your local Cornerstone Bank Banking Center. Contact Us
To report a lost/stolen check card or ATM card - 1-800-554-8969
A Warning about Requests for Information
Never provide your personal information in response to an unsolicited call, fax, letter, email, or internet advertisement. If you did not initiate the communication, do not give out this information, regardless of how genuine or official the message may appear to be. Report any such requests to Cornerstone Bank.
Prevent Identity Theft
Identity theft is one of the fastest growing crimes in the nation. It is a felony in Georgia to steal another person's identity, yet the crime happens everyday. The Cornerstone Bank is committed to raising consumers awareness about identity theft and the steps they can take to prevent it. We're all in this together!
Here are some ways identity thieves work. They:
Steal your wallet or purse
Intercept bills from your mailbox
Change your mailing address without you knowing it
Rummage through your trash
Call you on the phone pretending to be from a bank or other credit grantor
Steal records from your employer
Break into your home
Find unsecured internet sites containing personal information
Corrupt insiders to copy your information from secure files
When they steal your information, they can:
Apply for a loan using your name
Use their address as if it were yours to get billing statements
Buy merchandise using your credit card
Lease a car
Get phone and other utility service
Avoid Becoming a Victim
There are many simple steps you can take to protect yourself from becoming a victim of identity thieves.
Regularly check your bank and billing statements; if you see something you don't understand, call and inquire.
Be careful not to carry personal information in your wallet or purse like your social security card, bank and credit card numbers with passwords and PINs.
Leave your social security and driver's license numbers off your checks.
Make sure your driver's license number is not the same as your social security number.
Call your creditors if you have not received a bill you are expecting.
Use the post office or postal boxes for outgoing mail.
Shred or otherwise dispose of receipts and other paperwork that contains any personal identifying information.
Regularly order a copy of your credit report to check for unusual items.
Destroy pre-approved credit card applications if you are not going to take advantage of them.
Never provide your personal information in response to an unsolicited call, fax, letter, email, or internet advertisement. If you did not initiate the communication, do not give out this information, regardless of how genuine or official the message may appear to be. Report any such requests to the appropriate institution.
Do not respond to emails that may demand an immediate response and warn of dire consequences, such as account closure or suspension. Contact the company to confirm the validity of the email using the telephone number you know to be genuine.
Avoid using a financial institution's web page from a link provided by a third party. It should only be accessed by typing the URL address into the web browser or by using a "book mark" that directs you to the financial institution's web site.
Web Site Security
You should always be aware of the level of security on any web site you are visiting.
How Can I Prevent The Fraud?
Georgia Laws lets you get a free copy of your credit report twice a year from each of the three major credit reporting agencies. To order a copy of your credit report, contact:
Don't Get Hooked By Internet "PHISHING" Scams!
Internet phishing scams are one of the fastest-growing frauds today. Phishing (pronounced "fishing") typically involves a bogus e-mail message that uses a company's Web site graphics and logos falsely. These fraudsters attempt to entice e-mail recipients to provide personal financial details; such as credit card numbers, account usernames and passwords, or social security numbers; so that they can steal your identity.
Stop. Resist the urge to immediately respond to a suspicious e-mail and to provide the information requested despite urgent or exaggerated claims.
Look. Read the text of the e-mail several times and ask yourself why the information requested would really be needed. Phishing e-mails sometimes have poor grammar or misspellings.
Call. Telephone the organization identified in the e-mail, using a phone number you know to be legitimate.
Help For Victims
The Federal Trade Commission reports in 2002, 9.9 million people were victims of identity thieves. If you suspect you've become a victim, take charge and take action. The longer you avoid the problem, the worse it will become. If you are a victim, take these steps:
Step 1. Contact each of the credit reporting agencies to request a fraud alert be placed in your credit file.
NOTICE: Cornerstone Bank is not responsible for and has no control over the subject matter, content, information, or graphics of the websites that have links here. Please contact us with any concerns or comments.